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Every day, people use artificial intelligence to get quick answers to their questions. Even if you do not use ChatGPT or another AI tool, typing a question into your phone or computer often produces an AI-generated summary. The answer may appear fast, free, and complete. But is it correct? And what happens if it is wrong?

Many people believe AI reads all the information online, understands the issue, and then gives a simple, reliable answer. But that is not how AI works. It does not think like a human, and it does not understand your personal situation. AI cannot use judgment, ethics, or real-world experience the way a trained attorney can when dealing with complex legal problems.

Instead, AI looks for patterns in large amounts of data and then guesses what words should come next in its answer. Because of this, AI can produce responses that are confusing, misleading, or completely wrong. Sometimes it even creates fake facts or made-up sources that do not exist. This is called a “hallucination.”

The Limits of AI in Legal Contexts

AI has serious limitations when used for real legal problems. AI cannot:

  • Interpret Complicated Laws – Laws and legal precedent often involve exceptions, context-specific rules, and subjective interpretations. AI struggles with these subtleties.
  • Understand Your Unique Facts – Every case is different. AI cannot understand the lived reality behind a workplace problem.
  • Avoid Hidden Bias – AI learns from past online data. If that data is biased, the AI’s answers may repeat or reinforce those biases.
  • Provide Human Judgment – Good legal advice requires empathy, emotional intelligence, and the ability to build trust. AI does not possess these qualities.

Risks When AI Is Used in Legal Practice

Some of the most significant risks when relying on AI can include:

  • Privacy and Confidentiality. AI often may store or reuse the information you type into them. Employees have no way to verify how their data is secured or who has access.
  • Errors with Serious Consequences. Incorrect or misleading output can harm a worker’s job, rights, or legal options.
  • Unauthorized Practice of Law. AI programs that claim to give legal advice are not licensed, regulated, or accountable. Using them can harm individuals who believe they are receiving legitimate legal guidance.

Why Employees Should Rely on Qualified Attorneys

Legal advice is not a product that can be automated. It requires knowledge, careful analysis, and an understanding of each client’s circumstances. 

Only a trained attorney can:

  • Evaluate the specific facts of your workplace issue
  • Apply the appropriate law accurately and ethically
  • Build a tailored strategy to protect your rights
  • Maintain confidentiality and professional responsibility
  • Offer guidance with compassion, experience, and judgment

Bottom Line: Trust Experienced Attorneys, Not AI

AI may appear fast, convenient, or inexpensive, but when it comes to your rights, the risks far outweigh the benefits. 

If you are facing a workplace issue or need legal guidance, speak with an experienced employment lawyer for the personalized advice, strategic thinking, and ethical protection that AI simply cannot offer. You can schedule a consultation with us here.

About the Author
Amanda represents employees whose workplace rights have been violated, advocating for them in both federal and state courts, arbitration, civil service hearings and mediation. She also represents workers before administrative agencies, such as the National Labor Relations Board, the Occupational Safety and Health Administration, the Equal Employment Opportunity Commission and the Florida Commission on Human Relations. Additionally, Amanda assists workers in obtaining reemployment assistance (unemployment benefits) and otherwise helps clients understand their legal rights and obligations before a dispute arises.